Frequently Asked Questions

Everything you need to know about working with Sentrix Operations Group.

Pricing & Services
How much does commercial cleaning cost in Las Vegas?
Pricing depends on facility size, service frequency, and scope. Most Sentrix clients in the 2,000–10,000 sq ft range invest $300–$900/month for 3x weekly service. Larger facilities and daily service programs are priced on a per-facility basis. We never provide generic flat-rate pricing — we assess your facility and provide an itemized custom quote.
What types of facilities do you clean?
Sentrix services office buildings, corporate campuses, medical and dental offices, warehouses, distribution centers, retail properties, fitness centers, post-construction projects, schools, and more. If it's a commercial facility in Clark County, we can likely service it.
Do you offer one-time cleaning or only recurring service?
Both. We offer recurring janitorial programs (daily, 3x weekly, weekly, etc.) and one-time services including post-construction cleanup, deep cleaning, floor stripping and waxing, and carpet extraction. One-time services are quoted individually.
Is a long-term contract required?
No. We offer both month-to-month and annual service agreements. There is no long-term commitment required to get started. Annual agreements typically come with preferred pricing.
Operations & Staff
Do you use subcontractors?
Never. Every Sentrix technician is a direct W-2 employee — background-checked before hiring, trained in-house on our protocols, and consistently assigned to your facility. We do not use day-labor, staffing agencies, or subcontractor networks of any kind.
Will the same crew clean our facility every time?
Yes. We assign consistent crews to each client account. The same technicians learn your facility, your preferences, access protocols, and any specific requirements. Consistency of personnel is one of the most important things we provide.
Are your employees background-checked?
Yes. All Sentrix employees undergo a comprehensive background check prior to hire. For medical facilities and educational environments, we conduct enhanced screening. No technician enters a client facility without passing our background process.
What hours do you work?
We work around your schedule. Most commercial cleaning is performed after business hours (evenings), but we also provide early morning, daytime, and weekend service. Emergency and same-day response is available within 24 hours for urgent situations.
Insurance & Compliance
Are you insured and bonded?
Yes. Sentrix Operations Group LLC carries full commercial general liability insurance, workers' compensation insurance, and a janitorial bond. We are fully licensed in the state of Nevada.
Can you provide a Certificate of Insurance (COI)?
Yes. We provide Certificates of Insurance within 24 hours for property managers, landlords, and any facility requiring proof of coverage before service begins. We can name additional insureds as required by your property management agreement.
Are you OSHA compliant?
Yes. All Sentrix cleaning protocols are OSHA-compliant. Our medical facility staff are OSHA Bloodborne Pathogen certified. We maintain MSDS/SDS documentation for all products used and conduct regular safety training for all technicians.
What happens if something is damaged during cleaning?
Sentrix carries commercial liability insurance specifically for this situation. If damage occurs, it is reported immediately, documented, and handled through our claims process. We do not ask clients to absorb costs for damage caused by our team.
Products & Environment
What cleaning products do you use?
Our standard products are Green Seal-certified and EPA-registered. We use eco-friendly, low-VOC formulations for routine cleaning. For medical environments, we use EPA-registered hospital-grade disinfectants with appropriate dwell times. MSDS/SDS sheets are available on request for any product we use.
Can you accommodate chemical sensitivities or fragrance-free requirements?
Yes. We can adapt our product selection to accommodate fragrance-free, hypoallergenic, or specific chemical sensitivity requirements. Let us know your needs during the quoting process.
Service Area
What areas do you serve?
Sentrix services the entire Las Vegas Valley, including Las Vegas, Henderson, North Las Vegas, Summerlin, Spring Valley, Enterprise, and all of Clark County, Nevada. If your facility is in Clark County, we can likely service it.
Can you service multiple locations across Las Vegas?
Yes. We work with property management companies and multi-site businesses with portfolios across Clark County. Volume pricing is available for accounts with 3+ locations.